Terms & Conditions

JamesDub Designs | Perry, Georgia

Last Updated: November 5, 2026

Welcome to JamesDub Designs!

Thank you for choosing us for your custom apparel, personalized gifts, drinkware, and accessories. These Terms & Conditions explain the rules, responsibilities, and expectations associated with using our website and purchasing our products.

By placing an order through our website, you agree to these Terms & Conditions, subject to applicable law.

Please review these terms carefully before making a purchase or submitting a custom order request.

Website: https://jamesdubdesigns.com

1. General Information

JamesDub Designs is a small, veteran-owned business based in Perry, Georgia, specializing in custom apparel, personalized drinkware, gifts, accessories, and team or bulk orders.

Many of our products are made to order and customized according to individual customer requests.

These Terms & Conditions apply to purchases made through our website, custom order inquiries, and related services provided by JamesDub Designs.

We reserve the right to update our products, services, pricing, and website content as needed.

2. Product Information & Availability

We make reasonable efforts to accurately display product descriptions, colors, sizes, materials, and customization options.

However, customers should understand that:

  • Product colors may vary slightly due to screen settings, lighting, and manufacturing differences.

  • Apparel sizing may differ between brands, styles, and manufacturers.

  • Customers are responsible for reviewing applicable sizing information before ordering.

  • Product availability may change without notice.

  • Certain colors, sizes, materials, or product styles may be temporarily unavailable.

  • Minor variations may occur due to printing, sublimation, engraving, and other customization processes.

If an ordered product or material becomes unavailable, we will contact the customer to discuss available alternatives, revised timelines, or an appropriate refund.

We reserve the right to correct inaccurate product information or obvious pricing errors. If a correction materially affects an order, we will contact the customer before proceeding.

3. Orders & Order Acceptance

Submitting an order through our website does not automatically guarantee that the order can be fulfilled.

All orders are subject to acceptance, payment verification, product availability, and the feasibility of the requested customization.

JamesDub Designs may contact customers for clarification regarding personalization details, artwork, product selections, or other order requirements.

We reserve the right to decline or cancel orders when reasonably necessary, including situations involving:

  • Unavailable products or materials

  • Incomplete or unclear customization instructions

  • Artwork or design requests that cannot reasonably be produced

  • Suspected fraudulent or unauthorized transactions

  • Technical errors affecting product pricing or availability

  • Requests that violate applicable laws or third-party intellectual property rights

If we cancel an order after payment has been received, we will provide an appropriate refund for any unfulfilled portion, subject to applicable law.

4. Pricing, Payments & Sales Tax

All product prices are displayed in U.S. dollars unless otherwise stated.

Applicable shipping charges, sales taxes, and other disclosed fees will be calculated or displayed during checkout or communicated through an approved custom quote.

JamesDub Designs currently accepts supported online payment methods through our website and approved manual payment options.

Online Payments

Card and other supported electronic payments may be processed through Stripe or other enabled payment providers.

Customers are responsible for providing accurate payment and billing information.

Zelle Payments

Customers selecting Zelle are responsible for completing payment using the instructions provided during checkout or in their order confirmation.

Zelle orders remain unpaid until payment has been received and verified by JamesDub Designs.

Customers should verify the recipient information before sending payment.

Payment Requirements

Payment is generally required before production begins unless alternative arrangements have been approved by JamesDub Designs.

For custom orders requiring a design mockup, production begins only after the required payment and final design approval have been received.

We reserve the right to delay or decline production until payment requirements have been satisfied.

5. Custom Orders & Personalization

JamesDub Designs specializes in customized products made according to customer-provided instructions and preferences.

Customers are responsible for submitting accurate personalization information, including:

  • Names, initials, monograms, and spelling

  • Jersey numbers and other personalized text

  • Product sizes, colors, styles, and quantities

  • Design placement and layout preferences

  • Dates, special instructions, and other requested details

  • Artwork, logos, photographs, and design references

Incomplete or unclear information may delay the design and production process.

JamesDub Designs may contact customers to clarify order details before proceeding.

Customers are encouraged to review all submitted information carefully before completing their purchase.

6. Design Mockups & Customer Approval

For custom designs requiring approval, JamesDub Designs will provide a digital mockup for customer review before production begins.

Customers must review and approve their final design mockup before production begins.

Customers are responsible for verifying all details shown in the mockup, including:

  • Names, spelling, numbers, and personalized text

  • Product colors, sizes, and styles

  • Design placement, proportions, and layout

  • Logos, graphics, fonts, and design elements

  • Other customization details included in the design

If corrections are needed, customers should communicate the requested changes before providing final approval.

Approval may be provided through email, text message, or another agreed-upon written communication method.

Once the final mockup has been approved:

  • The approved design is considered final.

  • Production may begin.

  • Changes or cancellations may no longer be possible.

  • Requested modifications may result in additional charges or delays.

  • Customer-approved errors clearly shown in the mockup generally do not qualify for free replacements or refunds, except where required by applicable law.

Digital mockups are visual representations of the intended finished product. Minor variations in color, placement, texture, or appearance may occur due to materials, screen settings, and production methods.

JamesDub Designs remains responsible for production errors attributable to our business, subject to applicable law.

7. Customer-Supplied Artwork & Intellectual Property

Customers may submit logos, graphics, photographs, text, or other artwork for use in personalized products.

By submitting artwork, customers represent that they own the necessary rights or have obtained appropriate permission to use the materials for the requested purpose.

Customers grant JamesDub Designs a limited, nonexclusive permission to use, reproduce, modify as instructed, and process submitted artwork solely as reasonably necessary to prepare mockups and fulfill their requested orders.

Customers should not submit artwork that infringes another person's or organization's copyrights, trademarks, privacy rights, or other legal rights.

JamesDub Designs reserves the right to decline requests involving artwork that appears unauthorized, unlawful, or otherwise unsuitable for production.

Submission of artwork does not transfer ownership of the customer's original materials to JamesDub Designs.

Original designs, business branding, photographs, website content, and other materials created or owned by JamesDub Designs remain our intellectual property unless otherwise agreed in writing.

Purchasing a custom product does not automatically transfer ownership of any underlying artwork or design files.

8. Production Times & Order Processing

Our standard production turnaround is typically 3–10 business days, depending on the order.

Some smaller or simpler orders may be completed sooner, while larger or more complex orders may require additional time.

Production timelines may be affected by:

  • Product and material availability

  • Order quantity and design complexity

  • Current production volume

  • Customer response time and design approval

  • Supplier or shipping delays affecting required materials

  • Holidays or other circumstances outside our reasonable control

Production timelines generally begin after payment has been received, all necessary order details have been confirmed, and final design approval has been provided, when applicable.

Business days generally exclude weekends and recognized holidays.

Production turnaround does not include shipping transit time.

Estimated completion dates are not guaranteed unless a specific deadline has been expressly confirmed in writing by JamesDub Designs.

If a significant delay becomes known, we will make reasonable efforts to notify the customer.

9. Rush Orders & Expedited Processing

JamesDub Designs may offer rush processing for customers needing their custom orders sooner than our standard production timeline.

Rush processing starts at $10 per order.

The final rush processing fee may vary based on:

  • Order quantity

  • Product type

  • Design complexity

  • Material availability

  • Required completion date

  • Current production schedule

  • Additional expedited supplier shipping or material costs

Rush processing is available only upon request and must be approved by JamesDub Designs before expedited production is scheduled.

Customers requesting rush processing should contact us with their order details and required completion date before placing an order whenever possible.

Any applicable rush fees and additional expedited material shipping costs will be communicated for customer approval before being charged.

Payment of a rush processing fee does not automatically guarantee a requested completion date unless that deadline has been expressly confirmed in writing.

Rush processing fees are generally nonrefundable once expedited work or specially arranged services have begun, except where JamesDub Designs fails to provide the agreed service or a refund is otherwise required by applicable law.

10. Shipping & Delivery

JamesDub Designs offers shipping throughout the United States.

Available shipping options and charges are displayed during checkout based on the products ordered, shipping weights, and applicable shipping settings.

Customers are responsible for providing accurate and complete shipping information.

Please note:

  • Shipping transit time is separate from production turnaround.

  • Delivery estimates may vary depending on the shipping carrier and destination.

  • Tracking information will be provided when available.

  • Carrier delays, severe weather, and other circumstances outside our reasonable control may affect delivery timelines.

  • Customers should contact us promptly if they experience a shipping issue.

Nothing in these terms limits rights or remedies available under applicable consumer protection laws.

Additional information is available in our Shipping, Returns & Custom Orders Policy.

11. Free Local Pickup

JamesDub Designs offers free local pickup in Perry, Georgia (31069).

Customers may select the local pickup option during checkout when available.

Once an order has been completed, JamesDub Designs will communicate pickup availability and instructions.

Customers should not arrive for pickup until they have received confirmation that their order is ready.

Pickup arrangements are coordinated directly with the customer.

Customers selecting local pickup are responsible for collecting their orders according to the agreed-upon arrangements.

12. Order Changes & Cancellations

We understand that customers may occasionally need to change or cancel an order.

Customers should contact JamesDub Designs as soon as possible if modifications or cancellations are requested.

Changes or cancellations may be accepted before production begins, depending on the order's status and any materials already purchased.

Once a final design mockup has been approved and production has started, changes or cancellations may no longer be possible.

Orders requiring specially purchased materials may involve nonrecoverable costs, which will be communicated when applicable.

Requests for changes after design approval may result in additional charges or production delays.

Cancellation requests will be reviewed individually based on the order's production status and applicable legal requirements.

13. Returns, Exchanges & Refunds

Because many JamesDub Designs products are personalized or made to order, customized products are generally not eligible for returns or exchanges due to customer preference, incorrect sizing selections, or customer-provided personalization errors.

Examples include:

  • Incorrect apparel sizes selected by the customer

  • Misspelled names or incorrect numbers supplied by the customer

  • Customer-approved design details

  • Changes of mind after production has begun

  • Personalized products that cannot reasonably be resold

However, if an order arrives damaged, defective, or incorrect due to an error by JamesDub Designs, we will review the issue and work toward an appropriate resolution.

Customers are encouraged to contact us within 7 days of delivery or pickup, if possible, and provide photographs and order details.

Depending on the circumstances, an appropriate resolution may include a correction, replacement, or refund.

The requested reporting period and our customary return restrictions do not limit any rights or remedies available under applicable law.

For complete details, please review our Shipping, Returns & Custom Orders Policy.

14. Product Quality, Colors & Sizing

JamesDub Designs strives to provide quality products and accurate representations of our work.

However, customers acknowledge that:

  • Product colors may appear different depending on screen settings and lighting.

  • Printing, sublimation, engraving, and other customization methods may produce minor variations.

  • Apparel sizing and fit may vary between manufacturers and styles.

  • Placement and dimensions may vary slightly depending on the product and production method.

  • Minor variations that do not materially affect product quality or accuracy are not generally considered defects.

Customers should review product descriptions, sizing information, and approved mockups carefully.

If you have questions about product sizing, colors, or customization options, please contact us before placing an order.

15. Website Use & Acceptable Conduct

Customers agree to use our website for lawful purposes.

Users may not:

  • Submit fraudulent or unauthorized orders

  • Provide false payment or customer information

  • Attempt to interfere with website functionality or security

  • Upload malicious software or harmful content

  • Use our website to violate intellectual property rights or applicable laws

  • Misuse website content, images, or business branding without appropriate permission

JamesDub Designs reserves the right to restrict website access or decline transactions when reasonably necessary to protect our business, customers, and services.

16. Limitation of Liability

To the extent permitted by applicable law, JamesDub Designs is not responsible for indirect, incidental, special, or consequential losses arising from use of our website or products, including losses resulting from circumstances outside our reasonable control.

We do not guarantee uninterrupted website availability or error-free operation.

Nothing in these Terms & Conditions excludes or limits liability that cannot lawfully be excluded, including liability arising from applicable consumer protection laws.

These terms do not remove a customer's legal rights regarding defective products, incorrect orders, or services not provided as agreed.

17. Privacy & Customer Information

JamesDub Designs collects and uses customer information as described in our Privacy Policy.

Customer information may be used to process orders, prepare custom designs, communicate about purchases, arrange shipping or pickup, and provide customer service.

Payment information may be processed through supported third-party payment providers.

For additional details about information collection, storage, sharing, and customer privacy choices, please review our Privacy Policy available on our website.

18. Governing Law & Disputes

These Terms & Conditions are governed by the laws of the State of Georgia, United States, except where applicable law requires otherwise.

If a customer experiences an issue with an order, we encourage them to contact JamesDub Designs first so we can attempt to resolve the concern fairly and promptly.

Nothing in these terms prevents customers from exercising rights or pursuing remedies available under applicable law.

19. Changes to These Terms & Conditions

JamesDub Designs may update these Terms & Conditions periodically to reflect changes in business operations, products, services, website functionality, or applicable legal requirements.

Updated terms will be posted on our website with a revised date.

Changes will apply prospectively unless otherwise permitted by law and will not retroactively alter an existing order's agreed terms without an appropriate legal basis.

Customers are encouraged to review these terms periodically.

20. Contact Information

For questions regarding these Terms & Conditions, orders, custom requests, or other business matters, please contact us.

JamesDub Designs

Perry, Georgia 31069

Email: jamesdubdesigns@gmail.com

Website: https://jamesdubdesigns.com

You may also submit an inquiry through the Contact page on our website.

Thank you for choosing JamesDub Designs! We appreciate the opportunity to create something unique and personalized just for you.